92pkry Privacy Policy

This Privacy Policy ("Policy") applies to all personal data collected, processed, and stored by 92pkry in connection with the operation of its online gaming and sports betting platform available at 92pkry.net and its associated mobile applications for Android and iOS.

This Policy applies to all users of the 92pkry platform, including registered players, visitors who browse 92pkry without registering, and individuals who contact 92pkry support. It covers data collected through the website, the mobile app, customer support interactions, payment processing, and any other touchpoint where personal information is exchanged.

92pkry serves players primarily based in Pakistan and understands that the privacy and security of your personal data is of particular importance given the financial nature of the services provided. This Policy is written in plain English to ensure every player can understand it, regardless of technical or legal background.

For the purposes of this Policy, 92pkry acts as the data controller in respect of all personal data collected through the platform. As data controller, 92pkry determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.

Where 92pkry engages third-party service providers to assist in the delivery of its services — for example, payment processors, KYC verification partners, and game providers — those parties act as data processors operating under contractual agreements that impose data protection obligations consistent with this Policy.

All enquiries relating to 92pkry's data practices, including requests to exercise your data rights, should be directed to the 92pkry support team using the contact details set out in Section 16 of this Policy.

92pkry collects the following categories of personal data in connection with the operation of the platform and fulfilment of its regulatory obligations:

92pkry does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly necessary for identity verification (facial image comparison against CNIC photograph).

92pkry collects personal data through the following channels:

• Direct provision by you — when you register an Account, complete KYC verification, make a deposit or withdrawal request, contact customer support, or participate in a promotion.
• Automated technical collection — when you browse 92pkry, use the mobile app, or interact with platform features. This includes cookies, device fingerprinting, session tracking, and server log data.
• Third-party verification providers — KYC and AML partners may provide verification results and identity confirmation data back to 92pkry as part of the account verification workflow.
• Payment processors — when you deposit or withdraw using JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank, transaction confirmation data is returned to 92pkry by the relevant payment gateway.
• Fraud prevention and security services — 92pkry may receive signals from fraud detection tools that assess the risk profile of a transaction or login event.

92pkry processes your personal data under one or more of the following legal bases:

1. Contractual necessity — processing is required to provide the services you have requested, including account management, betting, casino games, deposits, withdrawals, and customer support.
2. Legal obligation — processing is necessary to comply with applicable regulations including anti-money laundering requirements, age verification obligations, and financial reporting duties.
3. Legitimate interests — processing is necessary for 92pkry's legitimate business interests, including fraud prevention, security monitoring, platform improvement, and responsible gaming oversight, where those interests are not overridden by your data protection rights.
4. Consent — for processing activities such as marketing communications and non-essential cookies, 92pkry relies on your freely given, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

92pkry uses the personal data it collects for the following specific purposes:

• Account creation and management — registering your Account, verifying your identity, managing your preferences, and maintaining your Account in an active and compliant state.
• Payment processing — executing deposits and withdrawal requests, reconciling transactions, and maintaining accurate financial records in PKR.
• Service delivery — providing access to cricket betting, live casino, slot games, Crash Goal, Big Hammer, and all other platform features you choose to use.
• Identity and age verification — confirming that you are aged 21 or above and that your identity matches the CNIC provided.
• Security and fraud prevention — detecting and preventing unauthorised account access, duplicate accounts, bonus abuse, money laundering, and other fraudulent activity.
• Responsible gaming — monitoring gaming patterns to identify indicators of problem gambling, enforcing limit and exclusion settings, and facilitating responsible gaming interventions where appropriate.
• Customer support — resolving enquiries, processing complaints, and providing assistance with account and payment issues.
• Legal compliance — meeting obligations under applicable AML, KYC, and financial regulation frameworks.
• Platform improvement — analysing aggregated usage data to improve the functionality, performance, and user experience of 92pkry's platform.
• Marketing communications — where you have provided consent, sending you information about promotions, bonuses, and platform updates by SMS or email. You may opt out at any time.

92pkry does not sell or commercially share your personal data. Data is shared only in the following circumstances and with the following categories of recipient:

• KYC and identity verification providers — partners who verify your CNIC, confirm your age, and screen against watchlists. These partners process data under strict contractual data protection terms and are prohibited from using your data for any purpose other than verification.
• Payment processors — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT gateway providers receive only the transactional data necessary to execute your deposit or withdrawal. 92pkry does not share your gaming history or personal profile with payment providers.
• Game technology providers — where games are provided by third-party studios, limited technical session data may be shared to enable game launch and session management. Game providers do not receive your identity or financial data.
• Regulatory and law enforcement authorities — 92pkry will disclose personal data to governmental, regulatory, tax, or law enforcement bodies where required to do so by a valid legal order, warrant, or applicable regulation. Where legally permitted, 92pkry will notify you of any such disclosure.
• Fraud prevention and security services — signals may be shared with fraud detection platforms to verify transaction legitimacy and prevent money laundering.
• Professional advisers — lawyers, auditors, and accountants who require access to data in connection with the operation of 92pkry's business are bound by confidentiality obligations.

All third-party recipients of 92pkry player data are contractually required to maintain data security standards at least equivalent to those described in this Policy and to use the data only for the specified purpose.

92pkry uses cookies and similar tracking technologies on its website and mobile app to ensure core functionality, remember your preferences, and understand how players use the platform. The following categories of cookie are in use:

You may manage your cookie preferences at any time through your browser settings or through the cookie preference panel accessible in the 92pkry Account settings. Please note that disabling strictly necessary cookies may impair the functionality of the platform.

92pkry implements industry-standard technical and organisational security measures to protect personal data against unauthorised access, loss, disclosure, alteration, or destruction. These measures include:

• TLS 1.3 encryption on all data in transit between player devices and 92pkry infrastructure;
• AES-256 encryption for sensitive data stored at rest, including CNIC scans and financial account identifiers;
• Two-factor authentication available for all player Accounts and mandatory for all staff with access to player data systems;
• Role-based access controls ensuring no staff member has broader access to player data than their function requires;
• Audit logging of all access to player records, reviewed regularly by the 92pkry compliance team;
• Regular penetration testing and vulnerability scanning of platform infrastructure;
• Incident response procedures including defined notification timelines in the event of a data breach.

Despite these measures, no digital platform can guarantee absolute security. If you become aware of any actual or suspected security breach affecting your 92pkry Account, please notify us immediately via live chat.

92pkry retains personal data for the minimum period necessary to fulfil the purpose for which it was collected and to comply with applicable legal, regulatory, and audit obligations. The following retention periods apply:

Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised aggregate data may be retained indefinitely for statistical purposes.

As a 92pkry player and data subject, you hold the following rights in relation to your personal data. These rights are meaningful and exercisable — not formalities.

To exercise any of the above rights, please contact 92pkry support via live chat or email. We will acknowledge your request within 48 hours and respond substantively within 30 days. Where a request is complex, the response period may be extended by up to a further 60 days, in which case we will notify you of the extension and the reason for it.

92pkry does not charge a fee for handling data rights requests. However, where requests are manifestly unfounded, repetitive, or excessive, 92pkry reserves the right to charge a reasonable administrative fee or decline to act on the request, providing written reasons.

92pkry's services are strictly intended for individuals aged 21 and above. 92pkry does not knowingly collect personal data from any person under the age of 21. Age is verified at the point of registration via CNIC and again at the point of first withdrawal.

If 92pkry becomes aware that it has inadvertently collected personal data from a person under the age of 21, that Account will be closed immediately, any Balance will be returned to the funding payment method, and all personal data associated with that Account will be deleted as promptly as applicable legal obligations permit.

If you are a parent or guardian and believe that a person under 21 in your care has created a 92pkry Account, please contact us immediately via live chat. 92pkry will investigate and take appropriate action without delay.

92pkry's primary operations and data processing infrastructure are oriented toward serving Pakistani players. In certain circumstances, personal data may be processed by service providers or on infrastructure located outside Pakistan — for example, where cloud hosting or game technology platforms operate internationally.

Where personal data is transferred to a jurisdiction that does not offer an equivalent level of data protection to Pakistan's applicable standards, 92pkry ensures appropriate safeguards are in place, including contractual clauses that require the receiving party to protect your data in a manner consistent with this Policy.

By registering a 92pkry Account, you acknowledge that your personal data may be transferred and processed in other countries as described in this section, subject to the safeguards set out above.

The 92pkry platform may reference or integrate third-party services such as game providers, payment gateways, and customer support tools. These third parties operate under their own privacy policies, which are independent of this document. 92pkry is not responsible for the privacy practices of third-party service providers beyond the contractual data protection obligations it imposes on them as described in Section 7.

92pkry does not publish external links to third-party websites for promotional or unrelated purposes. Any third-party integrations on the platform exist solely to deliver a service function within 92pkry's own ecosystem.

92pkry reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in data processing practices, regulatory requirements, or platform functionality. Where changes are material — particularly where new types of data are collected or new purposes of processing are introduced — 92pkry will provide at least fourteen (14) days' notice by way of an email or SMS notification to your registered contact details and by a prominent notice on the platform.

The effective date displayed at the top of this Policy indicates when the current version was last updated. Players are encouraged to review this Policy periodically to stay informed about how 92pkry protects and uses personal data.

Continued use of 92pkry following the effective date of an updated Privacy Policy constitutes acceptance of the revised terms. If you do not agree to any material change, you may close your Account by contacting support, and any verified Balance will be returned to your registered payment method.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how your personal data is being processed, please contact 92pkry using one of the following channels:

• Live Chat: Available 24/7 via the in-app chat button — fastest response for all data-related queries
• Email: [email protected] (plain text only — not a clickable link)
• Subject Line: For data rights requests, please use the subject line "Data Rights Request — [Your Request Type]" to ensure proper routing

All data-related enquiries will be acknowledged within 48 hours and resolved within 30 days where reasonably possible. For complex requests requiring investigation or legal review, we will keep you informed of progress at regular intervals.

92pkry takes data protection seriously and will work collaboratively with you to address any concern or request promptly and transparently.